Question 1

How can I apply for a position at your company?

Accepted Answer

Interested applicants can apply online at Indeed or by emailing a resume to [telltomnow@callspall.com](mailto:telltomnow@callspall.com). Applicants can also apply in person at our office.

Question 2

Are there opportunities for bonuses, overtime, or additional earnings?

Accepted Answer

Options are available for Performance Bonuses, Overtime, and Spiffs.

Question 3

Can you share some employee success stories or career paths within the company?

Accepted Answer

1. Dylan, I started with T. E. Spall & Son in 2019 as a service tech, the core values at T.E. Spall and Son aligned perfectly with my personal values of integrity, reliability, innovation, and care, spent roughly 2 1/2 years as a service tech then took a new challenge of being a Comfort Advisor so far I have become crown champion through CertainPath ranked 23rd in the nation for total sales as a Comfort Advisor in 2024. Would not be where I am today if it wasn’t for the guidance and mentorship that was provided to me through all the great team members at T. E. Spall and Son.
2. Dan, I started as an Intern while going to Johnson College. I got hired full-time, after graduation. I’ve worked in multiple positions within the company. Install helper, install lead, service technician, installation department manager, service department manager, and back into the truck as a service technician. Grew my career from starting out as a helper all the way to managing multiple crews.
3. Steve Z, I made a 180 degree career change 15 years ago. I’ve had numerous satisfied clients throughout the years, each one just as satisfying for me as the first.
4. Ed Fuller, When I started at TE Spall & Son two years ago, I was eager to learn and grow in my role. Through hard work, dedication, and a commitment to quality service, I’ve gained valuable skills and built strong relationships with my team and customers. Over time, I’ve taken on more responsibilities, proving my reliability and craftsmanship in the field. My success story is a testament to perseverance, continuous learning, and a passion for delivering top-notch workmanship.

Question 4

Do employees have opportunities to participate in community events or projects?

Accepted Answer

1. Home Shows  
2. Career Fairs  
3. Parades  
4. Food Drives  
5. Community Give Back Opportunities

Question 5

Do you offer any unique employee benefits or perks?

Accepted Answer

Employees are offered the opportunity to choose work boots at our annual Boot Truck BBQ, a portion of which is paid for by the company.

Question 6

Do you offer health insurance and retirement plans?

Accepted Answer

TE Spall provides Health Insurance, along with Company-paid Dental and Vision coverage. Employees also receive Company-paid Life Insurance and Long and Short-Term Disability benefits. 401(k) plans are available after one year of employment.

Question 7

Do you support continuing education and professional certifications?

Accepted Answer

Absolutely, we are constantly striving to learn and advance our knowledge. We offer our employees over 100 hours of training per year.

Question 8

Do you utilize cutting-edge technology or software in your operations?

Accepted Answer

We use a highly innovative CRM system along with a user-friendly app designed to streamline the payroll, benefits, and PTO process.

Question 9

Does the company offer remote or flexible working arrangements?

Accepted Answer

No

Question 10

How are employees recognized for their achievements?

Accepted Answer

1. Good As Gold  
2. Newsletter  
3. Team Events  
4. Gift Cards

Question 11

How do you ensure employee well-being on and off the job?

Accepted Answer

HVAC work can sometimes be physically demanding or involve hazardous conditions, so ensuring safety is a top priority. This includes providing proper protective gear, ensuring all employees are well-trained on safety protocols, and regularly conducting safety checks and drills to minimize workplace accidents.
Our wellness programs, such as counseling services and employee assistance programs, offered through our Health Benefits Programs, help employees take care of their physical and mental well-being.

Question 12

How does mentorship work within the company?

Accepted Answer

Our managers and leaders are encouraged to, and continually do, provide feedback and coaching to all members of our team. We also do so by the investment in a full-time training instructor whose complete focus is the development of our team.

Question 13

How does the company approach performance reviews?

Accepted Answer

The company may use a mix of self-assessments and manager evaluations to provide a well-rounded view of performance. Performance reviews are seen as an opportunity to strengthen communication between employees and management, recognize accomplishments, and set goals for professional growth. As part of performance reviews, employees are also given the opportunity to provide feedback on how management can better support their work or improve workflows.

Question 14

How does the company live out its values in daily operations?

Accepted Answer

1. Everything we do, we do with honest open communication and respect for those we serve with and those we serve. We are there with support for our colleagues and customers who need us. Acting and caring in accordance with a servant's heart. And finally, we are always developing and building our soft skills and technical skills to be sure, we make our customers smile.  
2. We have created an environment where our Team Members are strengthened in a learning environment, and where each team member supports and strengthens each other.  
3. Every day we honor our commitments to our team, our customers, our vendor partners and our community.  
4. Through continuous improvement in our customer service, our knowledge, our craft, our systems, processes and procedures.  
5. Developing and maintaining a team that is there for each other and our customers.  
6. Always taking care and caring for ourselves, our families, our team members and our customers.

Question 15

How does the company promote work-life balance?

Accepted Answer

T E Spall & Son promotes work-life balance by offering flexible scheduling options, providing paid time off for vacation and personal days, and encouraging employees to disconnect outside of work hours. Additionally, creating a supportive work environment that emphasizes mental and physical health, such as offering wellness programs included in the Health Insurance options. Encouraging regular breaks during the workday and ensuring that workloads are manageable helps employees maintain a healthy balance between their professional and personal lives. Regular communication and feedback from leadership also helps our team feel supported in balancing their career with other responsibilities.

Question 16

How does the company support employees during peak project times?

Accepted Answer

Clear communication about project timelines, expectations, and workload helps employees plan their tasks effectively. Keeping our employees informed about any project changes or upcoming deadlines reduces stress and helps them stay on track. Managers are available to provide guidance and support during busy times, by checking in regularly with team members and offering assistance where needed.

Question 17

How long does the hiring process typically take, and what are the stages?

Accepted Answer

The process can take anywhere from 1-3 weeks. The first stage is the initial interview, followed by a second interview that may include testing your HVAC and/or Plumbing knowledge.
The final stage before being hired includes receiving a job offer and completing a physical, drug test, and background check .

Question 18

Is your company involved in community service or charity work?

Accepted Answer

1. Make-A-Wish  
2. St Judes  
3. NBCF  
4. Katherine McAuley Center  
5. Local Fire Departments  
6. Local Churches  
7. VFW  
8. Homes For Troops  
9. Wounded Warrior

Question 19

What can I expect during the interview process?

Accepted Answer

Since T E Spall often deals with urgent customer needs and seasonal fluctuations, you might be asked about your availability for overtime, weekend work, or flexible hours. You may meet with a hiring manager or supervisor who will dive deeper into the technical aspects of the job, as well as the company's expectations and how your role will contribute to the team. If the interview goes well, you'll typically hear about the next steps, which could include a second interview or a job offer. We will discuss any additional paperwork, benefits, or start dates at this point.

Question 20

What diversity and inclusion initiatives are in place?

Accepted Answer

N/A

Question 21

What does your compensation package include?

Accepted Answer

Compensation includes 6 paid holidays, company uniforms, company cell phone, paid time off, and the opportunity to earn performance bonuses and spiff.

Question 22

What does your hiring process entail?

Accepted Answer

Initially, there may be a phone call or video interview with HR or a recruiter. We’ll discuss your resume, work experience, and basic qualifications. Expect general questions about your interest in the company, why you're looking for a new role, and your overall experience in the HVAC field. 
Since HVAC work requires specific skills, you might have to demonstrate your technical knowledge. This could involve a skills test or practical exercise where you're asked to solve problems related to HVAC systems. You may be asked about different HVAC systems, troubleshooting methods, or even codes and safety protocols. 
All applicants must complete a background check, physical, and drug test.

Question 23

What is your company's mission and core values?

Accepted Answer

At TE Spall & Son, we believe in our mission and vision to create three Wins in all that we do. The Employee needs to win, the Customer needs to win, and the Company needs to win! We achieve these wins by acting in Alignment and making decisions through the lens of our core values of Integrity, Innovation, Reliability, and Care.

Question 24

What kind of tools and equipment will I have access to?

Accepted Answer

Tools and equipment used vary by position, but standard tools for HVAC and plumbing positions may include: voltage testers, various meters, hacksaw, hammer, pressure gauges and many more various hand tools.

Question 25

What makes your workplace culture unique?

Accepted Answer

1. Team Building & Training Events
2. Boot Truck BBQ
3. October Give Back
4. Partnership with Make A Wish

Question 26

What opportunities are there for feedback and employee input?

Accepted Answer

Managers and company leadership have an open-door policy, encouraging employees to speak up at any time about concerns, challenges, or ideas for improvement.

Question 27

What opportunities for career advancement do you offer?

Accepted Answer

Career development and advancement are abundant at T E Spall & Son:
1. State of the art 3000 Sq Ft plus training and development center
2. A focus on the growth of our team and our business
3. Which creates opportunities for advancement

Question 28

What recent achievements or awards has the company received?

Accepted Answer

Our awards have been many in 4 decades serving our community! To name a few:  
   1. National Comfort Institute - David Debian Technical Excellence Award  
   2. 5 time National Winner - Quality Home Comfort Awards  
   3. Pennsylvania Pride and Progress Award  
   4. 2 Time Winner - Granite Comfort Integrity Award  
   5. Daikin Comfort Pro Award  
   6. Trane Distinguished Dealer Award  
   7. Career Technology Center Partner Award

Question 29

What safety measures are in place for field technicians and other employees?

Accepted Answer

HVAC work can sometimes be physically demanding or involve hazardous conditions, so ensuring safety is a top priority. This includes providing proper protective gear, ensuring all employees are well-trained on safety protocols, and regularly conducting safety checks and drills to minimize workplace accidents.

Question 30

What sets your company apart from others in the industry?

Accepted Answer

By far what sets our company apart is the massive investment we make in developing our team! By doing so we serve each other and our customers like no other!

Question 31

What training programs or partnerships with educational institutions are available?

Accepted Answer

We support Career Technology Center and Johnson College HVAC and Plumbing programs by active involvement in their Occupational Advisory Committees, by donating equipment and supplies, by sponsoring classes at our training center, involvement with internship programs and we completely support the long term success of these programs.

Question 32

What wellness programs are available to employees?

Accepted Answer

Health Coaching and Wellness programs are offered through the various Health Insurance Options.

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Compensation and Benefits