What Is Considered an HVAC Emergency for Homeowners?

An HVAC emergency is a problem that risks safety, property damage, or a total loss of heating/cooling that can’t wait. Examples include no heat or AC, active water leaks, burning or electrical odors, or a system that won’t start. In the greater Atlanta area, Alpharetta, Marietta and Roswell and nearby, plan members get same‑day service on requests made before 12:00 PM.

Quick checks:

• Verify thermostat settings/batteries.
• Check the filter and breaker.
• Turn the unit off if you smell burning or see leaks.

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Updated: 2025-11-05 00:00:00

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Need help in Marietta, GA? Call 770-341-2178 or book online.

"We needed an emergency call due to a failing system and they responded the same day." — Richard K.